Our client
complaints policy


Client Privacy Notice

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A professional

Your counselling

We help people from all walks of life and offer a confidential and supportive counselling service giving you the opportunity to change.

Why have counselling?

Counselling can help you address problems and difficulties by talking to someone who is professionally trained to listen and offer support.

Counselling can enable you to live a more meaningful life, understand yourself better so you can help yourself and achieve your personal goals.

Psychodynamic counselling aims to assist people to understand how past experiences and current behaviour may be connected.

How often would I attend counselling and for how long?

Counselling may last for a few weeks (short term counselling) or may be extended over a much longer period of time (open ended counselling) depending on circumstances and up to a maximum time of three years. Sessions last 50 minutes and are held weekly.

What happens when you contact us?

Following contact with us, an initial session is arranged to talk over the problems and the reasons for coming.

We will ask you for some basic details including your address, telephone number, date of birth and the name of your GP/doctor before this first appointment.

One of our specially trained counsellors will meet with you to assess your need for counselling, usually within two weeks of your enquiry. This appointment lasts for 50 minutes during which time you will be asked to complete some basic information; it is also an important opportunity to consider what kind of help is required.

If you decide to go ahead, we will place you onto our allocation file. Once a suitable counsellor is available to see you they will contact you to make an appointment to start your weekly counselling sessions.

How much does it cost?

Chichester Counselling is a registered charity and a non-profit making organisation that receives no financial support from the Government or National Health Service. It costs us approximately £45 to provide a counselling session.

We rely on clients making a contribution of what they are willing and able to afford.

For the initial appointment there is a suggested contribution of £40; at this first appointment you will meet with an assessor to talk about a possible contribution for weekly counselling.

Our charitable aim is to provide affordable counselling and no-one is excluded from counselling because they cannot afford to contribute.  

If we cannot help you we will do our best to refer to an agency or individual who can.

Counselling for students studying Counselling and Psychotherapy

External students (those who have not been trained by Chichester Counselling) can access our counselling services for a fee of £40 per session. Please contact our Counselling Manager directly for more information and bookings.


Our client
complaints policy